Nisha Lall

Global Director – Customer Experience, has extensive experience in managing global concierge programs as well as cutting edge, innovative concierge programs in India .Over the course of her sixteen-year career, Nisha spearheads global expansion efforts and drives the integration of outstanding customer experiences into the concierge platform, transforming the concierge space into a high engagement and experiential platform. Over the course of her career Nisha has provided concierge program design and management services to some of the top Fortune 500 companies in the world, including IBM. Accenture, Samsung, GE and more